Virtual Assistant Services for Small Businesses

Are you looking for a virtual assistant (VA) to assist you with your small business? We love working with small businesses! In fact, all the services we offer are designed with the small business owner in mind. We’ve worked with a wide variety of service-based businesses, such as a local tire shop, an animal trainer, a daycare, honey farm, yoga studio, psychologist, and more!

Ready to hire a VA?

If this is your first time working with a VA, congratulations! We know this is a huge and likely scary step for you – but we promise, once you take the plunge, you will wonder why you waited so long! Typically, we work with small businesses who are either looking to scale their business and  are unsure if they need or can afford additional staff members, OR they already have a full team, but they need help with specific tasks like website development or marketing. We can help in either situation!

We offer a range of service levels, and you can start small by delegating just a few tasks to us until you feel comfortable giving us more, or we’re happy to dive in and manage it all for you right away!

Optimize your Content

Are you struggling to get your business to rank well in search? This can feel really frustrating, and the reality is, SEO is a long game. There is no quick fix or fast way to get Google to fall in love with you. Any strategy that lands you on page one quickly is very unlikely to keep you there for the long haul. 

There really is no secret trick to ranking well on Google. Google loves it when you show up as your authentic self and create killer content. Are internal links, social signals, meta descriptions, keywords, and speed important? Sure. But people come to Google looking for information, and Google is going to show them websites that it has determined are the most likely to serve them the content they’re looking for. Simply put, you have to give Google plenty of reasons consistently to believe that you’re the business your ideal client is searching for. And if you are unsure what internal links, social signals, or any of the other terms listed mean, that’s ok! We are here to know these terms so you don’t have to.  And if you DO want to learn more about SEO and how it all works, education is also a huge part of what we do. We could explain our analytics and talk about conversions, page views, CPA, and bounce rates all day! If you don’t care about any of that and just want results so you can focus on growing your business and doing what you do best, we’ve got that covered too.

So, how do you get on page one? Create clean, quality content that is easy to read and serves your audience – we can help with that! 

We can:

  • Update your google business listing with new photos, a keyword rich description, services, and more.
  • Create and post regular Google Posts for your business listing
  • Research keywords to find out what your competitors are using that are getting them onto page one
  • Optimize the content you’ve already created for search

We have experience building new websites as well as updating and maintaining content on existing websites. Our expertise lies primarily with WordPress and Squarespace, but those skills can transfer to Wix or other site builders as well.

If you’re struggling to rank well on Google, we can revisit and optimize the content currently on your website. We will:

  • Research keywords. We’ll find out exactly what people are searching for when they’re looking for your business, and use that information to help drive traffic to your website.
  • Create and test new landing pages.
  • Edit current content for grammatical correctness and clarity of message
  • Help you create new posts for your blog. I know you’re probably thinking, “How are you going to write about carpet cleaning when you know nothing about it”? Good question. First of all, it’s our job to know everything we can about your business! Most of our clients have worked with us for 3+ years, and that’s because we spend the time to get to know them and learn what makes their businesses tick.

Content creation (think new blog entries or social media posts) is a collaboration between you and your VA.

Below is a description of how we usually come up with ideas for content we believe will get you noticed by the demographic you are trying to attract.  The process could look something like this:

  • First, we’ll research topics that your audience is looking for from you,
  • Then we’ll research content on that topic.
  • Next, we’ll send you an outline of a post that we’d like to write for you. This is typically where we learn specific details about your business.
  • Using our research and the information you give us, we will write the post, send it to you for revisions and approval, then add it to the website for you.

 

However, we are also happy to work with any ideas that you come up with yourself! If you want to describe your thoughts for a post, we are happy to take a phone call, read an email, or even listen to a voice recording of an idea that hit you while you were driving in your car that you didn’t want to let escape! We have even taken instructional videos created by our clients and used them to create new blog content for them on the same subject.  All this to say that we will take your ideas from you in the way that feels most convenient.

Our goal is to help you create awesome content.  How we get there is up to you!

Your Social Media Channels

Have you been struggling to build your audience on social media? Do you put out amazing posts but see very little engagement? Are you feeling like social media is just a big waste of time?

We get it. Social media (just like SEO) is a long game, and it takes time and consistency to make the magic happen.

Typically, we meet with our social media clients quarterly to discuss the upcoming quarter and find out where they would like us to focus our efforts (new services, seasonal promotions, increasing engagement, etc.). Then we create a content strategy! From there, our goal is to be at least one month ahead in creating content for social media channels. For example, you can expect to see all your posts for March by the beginning of February. This gives us lots of time to make any changes you desire to the graphics or the copy, get your final approval, and then queue it up for posting at the relevant time.

We can:

  • Create beautiful graphics that showcase your brand
  • Research hashtags to help you gain new followers
  • Edit video content for each platform (Facebook, Reels, YouTube, etc.)
  • Write amazing copy to drive people to your website

 

Just like you, we’re a small business with a tight budget, so we’re always looking for ways to repurpose your content to keep the cost of services down and the value high. Whenever possible, we’ll create content with more than one platform in mind. So, if we create a series of posts about “10 reasons to purchase your lenses from a licensed optician”, we’ll repurpose and repackage that content in a meaningful way across all relevant social media platforms, and even create a blog post for your website with it!

We can provide you with any level of support to help you building your following. 

For example:

  • Respond to all comments
  • Engage with your followers
  • Identify and follow accounts that are specific to your business. For example, if you’re a furnace cleaning company, we could research and follow local HVAC companies to start building potential referral connections for you.

Your Business

The bane of every business’s existence and yet…a necessary evil? We provide newsletter support for several clients. We can draft your weekly or monthly newsletter, complete with professionally edited content and beautiful images.  All you’ll need to do is schedule it!

Are you looking for professional editing services? We’ve got you covered! We’ve edited a variety of content, including:

 

  • Website content
  • Blog posts
  • Newsletters
  • Educational workbooks
  • Handouts
  • Staff biographies
  • Flipbooks
  • Welcome packages
  • PowerPoint presentations
  • And more!

 

This is another service that leaves small businesses with the question, “How can you edit my content about animal training when you know nothing about training?!” Great question. The answer is: because we aren’t experts in your field, we make great editors! We take on your client’s perspective when we edit your content, and if we’re having a hard time following it, chances are some of your readers might be too. We can point out areas where we think you need to expand your ideas, define concepts, and more.

 

As well as editing for content and style, we also offer copy editing and proofreading services. We don’t need to be experts in your field to recognize grammar, spelling, and punctuation issues! We will make sure you don’t use the same word three times in two sentences, or the wrong form of complement/compliment. We will check for all these kinds of errors and also for plain old typos, so you can be confident that the content you’re putting out there for your customers is a true reflection of your talent and dedication to your craft.

We love creating digital and print resources! If you have an idea for a digital flipbook, handout, form, or brochure, we can help. Contact us today and we’ll send you some examples of resources and forms that we’ve created for other clients.

Ready to Hire an Amazing Team of Virtual Assistants?

Contact us today and we’ll book a call to discuss what your biggest pain points are, and how we can relieve you of them! 

You ask, we answer

We want to make this process as simple and painless as possible for you! 

When you hire Virtual Admin Pro, you’re hiring a team of virtual assistants with a wide range of skills and education that complement each other. This means that for whatever service you require, we have someone who specializes in that kind of work. We also work together as a team and tweak each other’s designs, proofread, and edit content for one another to ensure that we’re delivering the highest level of service.

This depends largely on the size and scope of the work you delegate. Typically, we charge an average of $35-$40 CDN per hour. We bill in 30 minute increments for time spent. We charge for actual time worked at the end of an invoice period, so there is no need to pay a retainer or other up-front charge.  You tell us what your budget is, and we will work within that boundary.

We believe in transparency and can give you access to our time management software so you can easily keep track of the projects our team is working on for you, and see the time we spend on them.

We invoice clients on the 15th or 30th of each month, whichever is more convenient for you. All invoices are due within seven days of receipt unless otherwise arranged.

Contact us today and we’ll book a call to discuss what your biggest pain points are and how we can start helping relieve you of them!

No, we don’t have monthly packages! We charge an hourly rate (which might sound scary but remember, you give us your budget, and we tell you what we can accomplish within it – you’re in control here!).  We meet with our clients quarterly to discuss where they’d like us to focus our time that quarter, because of course priorities can change depending on the time of year.

Yes! We have a service agreement that outlines our professional relationship, hours of work agreed upon, cost, as well as a confidentiality agreement to protect you and your intellectual property. You are free to look a copy of this agreement over and ask questions before you sign it!

 

Again, we don’t charge a monthly retainer, so there is no minimum time commitment or anything like that. You’re welcome to leave whenever you want – but we are confident in our ability to serve you and your business, and hope to continue our professional relationship for years to come!

No monthly commitments are required! Working with a variety of service-based businesses has taught us that for some industries, traffic is seasonal. During your slower months, you can pause working with us, and when you have busier than normal months, you can even send extra work our way! Just communicate your needs and we’ll do our best to accommodate them.